FREQUENTLY ASKED QUESTIONS

Who can enter the Promotion?

Australian residents who are aged 18 or over.

When is the Purchase Period?

The Purchase Period commences at 12:01am AEDST 14th December 2020 and ends at 11:59pm AEDST 31st January 2021.

When is the Claim Period?

The Claim Period commences at 12:01am AEDST 14th December 2020 and ends at 11:59pm AEDST 31st March 2021.

What do I need to purchase, and how much cash back will I receive per Eligible Product?

Eligible Products – Add up your Cashback with $300 for each appliance
OvenHSG656XB6A Series 8, 60cm black glass EcoClean Direct oven with FullSteam
Compact OvenCSG656RB1A Series 8, 60cm black glass combination steam oven
CompactCTL636EB6Series 8, 60cm black glass built-in coffee machine
CooktopPXV975DV1E Series 8, 90cm FlexInduction cooktop
CooktopPVS851F21E, PVQ811F15ESeries 8, 80cm induction cooktop with integrated ventilation
Eligible Products – Add up your Cashback with $200 for each appliance
OvenHRG6769B2ASeries 8, 60cm black glass Added Steam pyrolytic oven
OvenHBG6753B1A Series 8, 60cm black glass pyrolytic oven
OvenHRG675BS1B Series 8, 60cm stainless steel Added Steam pyrolytic oven
OvenVBD578FS0 Series 6, 90cm stainless steel pyrolytic oven
Compact OvenCMG633BB1A Series 8, 60cm black glass microwave oven
CooktopPXE875DC1E, PIV975DC1E Selected induction cooktops
Freestanding CookerHSB838357A, HSB738357A Selected 90cm freestanding dual fuel cookers
RangehoodDWB91PR50A Series 8, 90cm canopy rangehood
Eligible Products – Add up your Cashback with $150 for each appliance
OvenHBG675BB2A Series 8, 60cm black glass pyrolytic oven
OvenHBG633BB1B Series 8, 60cm black glass EcoClean Direct oven
Compact OvenVBC5540S0 Series 4, 90cm stainless steel EcoClean Direct oven
Double OvenMBA534BS0A Series 4, 60cm EcoClean Direct double oven
CooktopPXE651FC1E, PXX675DC1E, PVS875FB5E Selected induction cooktops
CooktopPPS9A6B90A, PPQ7A6B20A Selected FlameSelect gas cooktops
RangehoodDHL895DAU Series 8, 86cm Integrated rangehood


How do I claim my cash back?

Register your claim online at www.boschpromotion.com.au by 31st March 2021. In order to obtain the Bonus, the online form must be completed in full and must state the purchased Eligible Product’s model number, serial number, invoice/receipt number, the Purchaser’s nominated bank account details, as well as name and location of the store where the purchase was made. Claims must include a copy of the original invoice which clearly shows the Eligible Products purchased and paid for in full (balance owing $0) within the Promotional Period. Claims will not be accepted by post, email, fax or any other means.

How do I receive my cash back?

The Bonus will be issued by Electronic Funds Transfer (EFT) into the Purchaser’s nominated Australian bank account. It is the Purchaser’s responsibility to provide the correct details for the bank account for the Bonus payment to be paid into. Payments via EFT will be made within 60 days after validation of the claim. Claimants will be notified via e-mail once the claim has been processed and validated.

Which products are not eligible?

Any project or commercial purchases, trade seconds, scratch and dent stock, discount clearance outlet purchases, ex-display or used stock.

Which purchases are not eligible?

Any lay-bys or similar arrangements (unless initiated and paid for in full during the Promotion Period), hire purchase or rental agreements and all purchases made directly from BSH Home Appliances Pty Ltd or from the Bosch Shop.

Where can I find my serial number?

Can't find your serial number? Click here for help.

I am having trouble entering the promotion, what could be wrong?

Ensure you have entered the correct information in all the fields on the entry form. If you have missed entering information or you have entered it incorrectly, please refer to the error messages that will appear when you try and submit your entry. You will not be able to submit your entry until all information has been correctly entered. 

Who should I contact if I need further assistance?

For technical issues with the online claim, please contact our Customer Service Team on 1800 037 772 or enquiries@boschpromos.com.au.